This blog as a source of inspiration and provocative thought.
In any work we do as designers or leaders of design teams, we tend to create some form of change. This is of course the nature of design, design is a process of creating new realities for others to experience.
This means we need to be fluent in the language and nature of change. Of course change management is its own well developed and comprehensive discipline, so this article is not about teaching you about change theory. I’ve included a couple of references at the bottom that I think are good ‘human-centred’ perspectives of change. Interestingly, they are both based on the influential model created by Dr Elizabeth Kübler-Ross from her book, "On death and dying" (1976). The nature of her exploration was, of course, intimately human centred.
What I want to talk about, of course, is what it takes to be the person who is leading some form of change. This does not need to be organisational or nation level transformation, although what I share with you is...